Privacy Policy

The site collects personal data in one situation: when a visitor sends a message through the contact form or to the studio email address. The data collected is limited to what the message contains, which typically means a name, an email address, and the content of the enquiry. The site does not require account registration, and no payment details are collected.

Server logs may record technical information such as IP address, browser type, and pages requested, for security and diagnostic purposes. These logs exist to keep the site available and to spot abuse; they are not used to identify visitors or to follow anyone across other sites.

Personal data submitted through the contact route is used only to read and respond to the enquiry. Server log data is used to maintain the security and availability of the site.

Processing is carried out on the basis of legitimate interest in operating a functioning website and responding to messages, and on the basis of consent where a visitor chooses to make contact. Data is not used for automated decision-making, and it is not used to build visitor profiles.

The site uses cookies and similar technologies as described in the Cookie Policy, which forms part of the site's terms. Cookies may be used for basic site function and, where permitted, for analytics.

A visitor can control or delete cookies through browser settings at any time. Where a visitor declines non-essential cookies, the site remains usable and no essential function depends on consent to them — the pages, links and contact route all work the same way.

Personal data is not sold. It is not shared with third parties for marketing purposes. Data may be disclosed where required by law, or where necessary to respond to a lawful request from a competent authority.

Where third-party service providers support site hosting or email delivery, they process data on the studio's instructions and are bound to handle it appropriately. The names of any such providers are available on request via the contact address.

Contact messages are retained for as long as needed to handle the enquiry and any follow-up. After that period, messages are deleted unless there is a legal or legitimate reason to keep them.

Server log data is retained for a limited period consistent with security needs, after which it is deleted or anonymised. Where data is retained for legal reasons, access is restricted to that purpose.

A person whose data is held by the studio may request access to it, correction of inaccuracies, erasure, restriction of processing, or objection to processing. Requests can be made to [email protected] and will be handled within the periods set by applicable UK data protection law.

A person may also lodge a complaint with the UK Information Commissioner's Office. There is no charge for exercising these rights in ordinary circumstances.

This policy may be updated to reflect changes in the site's practices or in the law. The current version is the one published on this page.

Questions about this Privacy Policy, or requests concerning personal data, can be sent to [email protected] or by post to Northwood Retail, 3 Victoria Place, Earley, Reading, England. Please include enough detail to identify the data your request concerns.